Work Experience
| july 2006 - present :: User Support Coordinator, Interaction Designer Catalyst, University of Washington, Seattle, Wa. ( www.catalyst.washington.edu )
| Serve as Interaction Designer and User Experience (UX) advocate in the development of Catalyst's original Web Tools, which are used for teaching, learning, research and collaboration.
In the role of Interaction Designer, I apply expertise in software design, user research, educational technology, and User Centered Design (UCD) to generate innovative solutions that directly benefit the UW community. As the Catalyst team's UX advocate, I keep my fingers on the pulse of the Catalyst Web Tools user base, making sure that user needs and desires are represented in all discussions and decisions of the organization. I stay abreast of user trends managing undergraduate and graduate staff who provide client support (via phone, email, and in-person consultation) and client side testing. Additionally, I helped found the Catalyst User Experience (CUE) team, dedicated to effective integration of user feedback into our design and development process.
|
|
| november 2002 - june 2006 :: Production Coordinator GlobalDoc, Inc., Atlanta, Ga. ( www.globaldoc.com )
| Managed production resources and internal systems, implementing strategies and technology to keep the company competitive in the ever-changing market of publication and new media translation. In the last two years, I took active roles in determining marketing strategies for GlobalDoc, in re-orienting our service offerings, from DTP-focused to full multi-media capabilities, and in consulting with clients throughout the project cycle on translation technology and design issues. I also worked in a production capacity to ensure design integrity for all projects, specifically managing all large-scale, computer-based projects, such as on-line courses, websites (html, xml, javascript), video and Flash.
|
|
| july 2003 - march 2006 :: Artistic Director / Co-Founder / President of Board Bent Frequency, Atlanta, Ga. ( www.bentfrequency.com )
| Co-founded this non-profit ensemble with local musicians in order to bring challenging, modern music to the Atlanta public and to raise public awareness of and promote collaboration between Atlanta's segmented art/music/technology communities. In this pursuit, I was able to leverage my interests, creative and technical abilities, and determined leadership with the strengths of the other board members to build Bent Frequency from a coffeehouse thought to being recognized locally and nationally as "one of the brightest ensembles the [Atlanta] scene" (Gramophone, April 2004).
|
|
|